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Frequently Asked Questions:  
 

How can I measure play or clearance in my bearing, and what are the allowable tolerances?
Please refer to the Bearing Storage, Installation and Maintenance Manual on Avon’s web site. It may be found on the first page under the installation tab or at www.avonbearings.com/installman.htm

How often do the bearings need to be lubricated?
Please refer to the Bearing Storage, Installation and Maintenance Manual on Avon’s web site. It may be found on the first page under the installation tab or at www.avonbearings.com/installman.htm

What are the paint markings on my bearing?
Please refer to the Bearing Storage, Installation and Maintenance Manual on Avon’s web site. It may be found on the first page under the installation tab or at www.avonbearings.com/installman.htm

Does Avon Bearings offer gearboxes and mounting bolts?
At this time, Avon does not offer mounting bolts or gearboxes.

Can the raceways be rehardened?
While the procedure is not recommended, Avon has been successful when rehardening raceway surfaces during the remanufacturing process for extra large diameter bearings.

Does Avon build up the raceways by welding?
Avon does not weld any surfaces on the bearing after original manufacturing.

What is the warranty for a new bearing? What about a remanufactured bearing?
All new and remanufactured bearings have a one-year warranty for workmanship and materials. You may also refer to the Bearing Storage, Installation and Maintenance Manual on Avon’s web site, where a copy of our warranty may be found on the first page under the installation tab or at www.avonbearings.com/installman.htm

Can we make custom-designed bearings?
Avon Bearings designs and manufactures bearings ranging in size from about 12” to 240” for a variety of applications.

Do we have representatives in the field?
Avon Bearings currently has several sales representatives in the United States and Europe. Service representatives are located at the Avon Bearings facility in Avon, Ohio U.S.A.

Can I contact Avon’s engineers directly?
The members of Avon Bearings sales department can assist you with most of your application requirements. If they are unable to satisfactorily answer your questions, they will refer you to an appropriate member of the Engineering Department.

Do you accept Visa or MasterCard?
Yes, Avon does accept Visa and Master Card.

Does Avon make service calls? If so, is there a fee?
Yes, at Avon’s discretion, on-site Service calls are made to assist our customers. In most cases there is a fee associated with the service call.

Does Avon make personal visits to assist with engineering efforts? If so, is there a fee?
Avon sales representatives will be happy to make a personal visit should it be required. Generally, there is no fee for the visit.

Does Avon offer an extended warranty?
Not typically. Occasionally, on a case by case basis, extended warranties are negotiated and prices are adjusted accordingly.

How are Avon’s bearings packaged?
Each bearing is individually lubricated, coated with a rust preventative and wrapped before being placed on a skid or in a wooden box. Multiple bearings may be put on the same skid / box.

How small in diameter can you manufacture a bearing? How large?
The smallest is about 12” (305mm), depending upon design details. The largest Avon can manufacture is 240” (6.1 meters) depending upon design details.

To whom do we direct our inquiries?
You may direct your inquiries directly to Avon’s Sales and marketing department. They can be reached at 1-800-286-6274 or via fax at 440-871-2503. The email address is sales@avonbearings.com

Does Avon remanufacture bearings originally made by another manufacturer?
Yes, Avon will remanufacture all makes of bearings, regardless of the original manufacturer.

What type of grease should be used in the raceway? What about the gear?
Please refer to www.avonbearings.com/engineering/lube.htm or contact an Avon sales representative for specification number BES 5-1-050.

What are the recommended tolerances for the mounting structure?
Please refer to the Bearing Storage, Installation and Maintenance Manual on Avon’s web site. It may be found on the first page under the installation tab or at www.avonbearings.com/installman.htm

What is the recommended torque for the mounting bolts?
Please refer to the Bearing Storage, Installation and Maintenance Manual on Avon’s web site. It may be found on the first page under the installation tab or at www.avonbearings.com/installman.htm

What information does Avon require to generate a design for my application?
Please refer to our web site at www.avonbearings.com/index.htm and select “design a bearing”. The information you provide on this form will enable Avon Bearings to design a bearing to meet your requirements.

Is there a premium charged for custom-made bearings?
No, Avon Bearings does not charge a premium for custom designs.

 

 

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7/31/07